It is seller’s responsibility to delver a package to the customer. So, if you have not received your parcel, it will be either reshipped or refunded, at my discretion. All first time orders will be posted by trackable means. If you have a change of mind, please return it unused and unopened, for a refund.
In addition, you are covered by PayPal Money Back Guarantee, so that you could buy with confidence. However, we do not refund orders posted to hotels or Halls or Residence.
UK customers, for orders over £50 please choose 1 day Special Delivery postage option to make sure you receive your order safely. Orders over £50 are not covered by compensation, if sent recorded delivery.
Orders are posted the same day, if you make a purchase before 10 am. 1 day Special Delivery is not processed on Saturdays.
Orders are sent in a discreet thoroughly sealed packaging without any indication of the contents. The packaging is made to look like it was sent by a private individual. If you have any request about filling customs’ declaration, I will always accommodate it.